Western Wide Palma – 12th Tribe
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Shipping Services

  • FREE Standard Shipping First Class
  • Free Shipping on All Domestic Orders

Delivery Times

  • Avg. Fulfillment Time: 24-48 business hours excluding weekends
  • Ship Time: 5-7 business days

Other

  • Signature Required over $500
Priority Shipping

Shipping Services

  • Expedited Shipping Service

Delivery Times

  • Avg. Fulfillment Time: 24 hours excluding weekends
  • Ship Time: 2 Day UPS or 3 Day UPS is available.

Other

  • Signature Required over $500
Overnight Shipping

Shipping Services

  • Avg. Fulfillment 24 hours excluding weekends
  • UPS OVERNIGHT
  • Ship time: 1 business day. Saturday delivery available UPON REQUEST.
    *Must place order by 1pm to be eligible
International Shipping

12th Tribe ships worldwide.

  • Avg. Fulfillment 24 hours excluding weekends
  • Standard Shipping - 7-21 Business Days **
  • Expedited DHL 1-3 Days
  • Extensive tracking only available with DHL
  • Only DHL includes insurance
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Shop in our Venice location in person. Please contact for more information.
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Western Wide Palma

1 Regular price
 

Description

Handmade by artisans in Mexico, our new 100% baked palm leaf hats are perfect for the Summer soiree of your choice. Featuring a cowboy crown and tightly woven pressed palm, this hat is made for Summer.

Material and Fit Details:

  • 100% Palm Leaf in Natural
  • Inner elastic sweatband to help with fit
  • Brim measures approx. 12 cm / 4.7”
  • Spot / specialist clean

S/M suitable for 54 cm – 56 cm

L/XL suitable for 57 cm – 59 cm

*Please note, hat features including straw colour and brim width may vary slightly from piece to piece. These hats are individually hand crafted by artisans, each with its own unique character. We want your new hat to be as unique as the person wearing it and consider this a contribution to the unique character of each hat.

     

    We are a USA based brand. Everything is sized XS/S - L/XL

    Items vary on sizing. Items generally run true to size unless otherwise noted.

    Bottoms:

    Small: Waist 24 - 25

    Medium: Waist 26-27 

    Large: Waist 28+ 

    Tops:

    Small: 32A-B

    Medium: C

    Large: D + 

    Please Live Chat with a stylist us HERE with any sizing questions.

     

    We know shopping online is hard, and we are happy to assist you personally! 

     

     

     Frequently Asked Questions

    WE OFFER REFUNDS & EXCHANGES WITHIN 15 DAYS OF PURCHASE WITH TAGS ATTACHED & IN ORIGINAL UNWORN CONDITION.

     Showroom items are final sale. 

    • How do I submit a return request?
    • SUBMIT RETURN REQUEST HERE
    • How long from the time of purchase do I have to return my items?
      • 15 Days from the time it was delivered to you! No returns will be accepted if they are outside of our 15 days window. 
    • Do you offer free return shipping?
      • Return costs are deducted from total refund amount. This will be as low as $4.
    • Can I exchange my items?
      • To exchange we ask that you return your item and place a new order.
    • Can I send items back together from different orders?
      • Include BOTH packing slips with the other. Missing information will delay in processing.
    • Can I return sale items/ jewelry / accessories, or vintage clothing?
    • No, these items are final sale and are NON-RETURNABLE
    • How long will it take to receive my refund?
      • Please allow 12-16 business days for processing
    • How long will a refund take to show up on my original form of payment?
      •  1-3 business days. 
    • Why didn't I receive the full amount?
      • Return costs are not included in the refund amount.
    • Can I still return even if I used a discount code during purchase?
    • Yes. However, sale marked items listed as on-sale are final sale. 
    • Do you price match other stores or previous sales on 12th Tribe?
      • No we do not price match no matter the circumstance.
    • Can I ship my item(s) back for a return with my own shipping?
      • No. We will not accept any returns that are not requested in our shipment and a 12th Tribe label used. If another label is refused 12th Tribe is not responsible for mis delivery, delays or missing items.

     

    • What time do I have to order by to receive my overnight by next day?
      • 12:00pm PST.

     

    Shipping & Delivery

    We ship worldwide. 

    *Please allow 24-48 business hours for processing time from time of purchase for updates on tracking!
    • FREE REGULAR SHIPPING on all first class orders (5-7 business days)
    • EXPRESS 2-DAY SHIPPING (2 business days): 
    • OVERNIGHT SHIPPING (1 business days): 
    • INTERNATIONAL STANDARD SHIPPING 
    • INTERNATIONAL DHL EXPRESS SHIPPING  *All prices are subject to change upon ordering. You will be contacted if necessary*
    *any orders placed Friday after 12pm CST to Sunday will be sent out the following Monday.
    *OVERNIGHTS: will be shipped out same day if placed before 12:00pm PST. 

     

      Returns

       CLICK HERE FOR THE RETURN REQUEST FORM

      • 12th Tribe gladly accepts returns of unworn, unwashed, undamaged, or defective merchandise with all original tags on for a refund within 15 days of stated delivery date. 
      • You are provided with a return label after your return has been approved. Returns are only accepted with 12th Tribe return labels. Delays may occur if return doesn't meet requirements.
      • Please allow 1-3 business day for approval or denial of a return request, and up to 48 hours to receive your return label via email.
      • Vintage Thrasher shorts and Vintage Thrasher jeans are only eligible for store credit

      Non-Returnable Items

      • ALL SALE AND PROMOTIONAL ITEMS ARE FINAL SALE & MAY NOT BE RETURNED FOR EITHER A REFUND OR STORE CREDIT. This includes a sale promotional discount code used at purchase.

      "ON-SALE" ITEMS ARE FINAL SALE. 

      • All bundle items are final sale. (This includes the 2 Wrap Tops for the Price of one!)
      • ALL JEWELRY & ACCESSORIES (this includes earrings, necklaces, rings, bracelets, belts, hats, body jewelry, bags, scarves, bandanas and glasses)
      • ALL INTIMATES & SWIMWEAR (swimwear and east n west label are eligible for gift card only)
      • ALL VINTAGE ITEMS  (this includes vintage tees and vintage jackets. However, thrasher jeans and thrasher shorts are eligible for store credit.)
      • ANY/ALL SUBSCRIPTION AND AMBASSADOR BOX ITEMS
      • ANY/ALL ITEMS OUTSIDE OF OUR 15 DAY POLICY
      • If you are returning Thrasher Shorts or Thrasher Jeans we are happy to assist you with new sizing when you submit your return. Thank you for your cooperation.

      Refunds

      *Must meet the above guidelines to be eligible for a refund*
      • Please allow us 12-16 business days from when we receive your return to issue refund or store credit.
      • Once your return has been processed, you will receive a confirmation email containing either your refund receipt, or store credit.
      • Please allow up to 1-3 business days to receive your refund back to the original form of payment. This is dependent on your bank.

      Vintage Items

      • Disregard sizing on label. Some items (including thrasher shorts) have been re-purposed and resized.
      • Some of our vintage items are up to 30 years old. With Vintage and age comes natural wear. Please be mindful of this if you are seeing any coloring or natural distressing
      • Vintage Thrasher shorts and Vintage Thrasher jeans are only eligible for store credit

      International Returns

      • 12th Tribe is not responsible for International customers must cover the cost of international return postage, as well as any additional duties or taxes assessed by customs.

      Lost/Stolen/Damaged Packages

      • 12th Tribe is not responsible for any loss packages. If you feel as though your package has been lost, please submit a claim to USPS here.
      • If item arrives damaged, please send an email containing a photo of the damaged item within 2 days of arrival date to info@12thtribe.com. 

      Damaged After Wearing/Washing

      • If an item has been worn and/or tried on, and becomes damaged, 12th Tribe will not be held responsible to replace the item and will not accept the return.
      • If an item is washed, 12th Tribe will not be help responsible to replace an item and will not accept the return.

      Return To Sender

        • If your package has been returned to sender due to insufficient address, 12th Tribe is not responsible. 
        • If your item has returned to sender, when the item is returned successfully we will contact you to resend the item and you will be charged the reshipment label cost.
        • If your item is return to sender the shipping cost will be deducted from the refund total if you would like to return that package.
        • If an order needs to be cancelled or changed, an email must be sent to info@12thtribe.com ASAP within 12 hours of placing your order.  We ship fast!  (Since we do ship items out super fast, we do not guarantee cancelations or changed addresses).

       

       

      Customer Reviews

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      • trip
      • people
      • thing
      • brim
      • hats
      • heads
      • hugs
      • Mediterranean
      A
      05/01/2019
      Anonymous
      United States
      • Height (in cm) 168

      A Hat for Everything

      I love this hat! It’s adorable and it’s perfect for spring and summer! I cannot wait to wear it on my trip to the Mediterranean! One thing to note for those who don’t wear hats often, the brim is very wide! I have knocked it when entering the car or on other people’s heads when giving hugs, but I literally do not care! Too cute to ever give up!