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SHIPPING DETAILS
Standard Shipping

Shipping Services

  • Standard Shipping First Class
  • Free Shipping on All Domestic Orders

Delivery Times

  • Avg. Fulfillment Time: 24 hours excluding weekends
  • Ship Time: 4-7 business days

Other

  • Signature Required over $500
Priority Shipping

Shipping Services

  • Expedited Shipping Service

Delivery Times

  • Avg. Fulfillment Time: 24 hours excluding weekends
  • Ship Time: 2-3 business days

Other

  • Signature Required over $500
Overnight Shipping

Shipping Services

  • Avg. Fulfillment 24 hours excluding weekends
  • UPS OVERNIGHT
  • Ship time: 1 business day. Saturday delivery available.
    *Must place order by 1pm to be eligible
International Shipping

We ship worldwide!

  • Avg. Fulfillment 24 hours excluding weekends
  • Standard Shipping - 7-21 Business Days **
  • Expedited DHL 1-3 Days
  • Extensive tracking only available with DHL
  • Only DHL includes insurance
Store Pick Up

Pick Up Services

Pick up at our retail location same day!
5037 exposition blvd Los Angeles CA 90016

Available Times
Avg. Fulfillment Time: 1 hour
No same day pick up placed for orders after 5PM
Pick up time subject to open store hours
No same day pick up on weekends

In Store returns
All online orders can be returned in store
Inventory online and in-store are different.

Careers and Internships

OPEN POSITIONS

Internship

Summer 2018

As a quickly growing company, it's important to have a team that can keep up with the pace. This person is expected to go above and beyond and must be innovative, forward thinking and contribute new ideas. This position will involve working closely with customers, acquiring new sales goals each month, filling orders.


Responsibilities

  • The role will change day-to-day and can be adapted to fit your strengths, but some specific responsibilities include:
  • Filling orders
  • Managing customer service e-mails, phone calls and orders.
  • Building relationships with vendors
  • Assisting Founder with Wardrobe Styling Campaigns. Includes prepping shoot and the opportunity to be on site during production.
  • Organizing and managing inventory
  • Assisting Founder with organizing photoshoots and styling
  • Assisting content creation on all social media channels.
  • Contributing to planning and setting up pop-up events in Los Angeles for festival season. 

Requirements

  • Proficient knowledge in Microsoft programs (excel, word, powerpoint, etc.) 
  • Proficient in all Google programs (Google drive) 
  • Strong writing skills (can compose a professional email) 
  • Have a strong knowledge of Fashion industry/ LA based influencers, models, Instagram stars and more
  • Keeps up with pop culture, bloggers, music and the entertainment industry as a whole
  •  Business, Communication, Fashion Major
  • Graphic design / web dev skills a huge plus 
  • Video and photography skills a plus
  • Personable 
  • Time efficient
  • Multitasker 
  • Student; Junior or above in Los Angeles 


Please send all resumes and cover letters to info@12thtribe.com for review. Thank you.

This position is available for school credit only. 
Website: www.12thtribe.com
Instagram: @shop12thtribe

E-commerce Fulfillment Associate 

You love to stay organized and hanging out with customers is your jam! As a fulfillment associate you will be processing and shipping all of our tribe babe's orders ensuring they receive their items quickly and efficiently. You will be in touch with customers to update their orders and ensure it is sent with love! Organization is extremely important in your day to day tasks and communication is key! This position will begin part time, but has the opportunity to become full time very quick.

Responsibilities 

  • Fulfilling orders 
  • Taking accurate inventory counts
  • Receiving incoming deliveries
  • Organizing and maintaining organization of new inventory on shelves and racks 
  • Identifying missing items
  • Preparing customer order for shipping
  • Working with customer service to communicate order changes
  • Scheduling pick ups and drops ofsf with carriers
  • Maintain a safe, clean and orderly working area

Requirements 

  • Available 3-5 days per week
  • Located in Los Angeles 
  • Organized and analytical
  • Detail oriented
  • Problem solving abilities 

 

Located in Los Angeles Office.

 Sales Associate 

We are looking for an out going, personable, fashion minded, babe in our Los Angeles Office. We have expanded into a new space and allow customer stop shop in person! You will be booking appointments with out local clients, styling them in our latest threads and building relationships with the community. 

Responsibilities 

  • Scheduling appointments with local customers
  • Brainstorm and execute ideas to bring in new customers
  • Research and understand upcoming trends and styles
  • Follow up with customers to ensure satisfaction 
  • Integrate social media with in house appointments 
  • Receive commission for sales 

Requirements 

  • Available Saturday and Sundays
  • Located in Los Angeles 
  • Outgoing and personable
  • Sales driven
  • Fashion minded 
  • Up to date on current trends and styles 
  • Education: High school diploma or greater

Warehouse Logistics Manager 

Duties

The ideal canditate serves as the point person for inventory mangement and logistics in 12th Tribe's Inventory Warehouse Department.

 

  • Implement new systems to track and monitor inventory, and sync with online platform. 
  • Communicate with carriers and negotiate efficient rates and services
  • Organize office operations and procedures
  • Coordinate with IT department on all office equipment
  • Ensure that all items are invoiced and paid on time
  • Manage contract and price negotiations with office vendors, service providers and office lease
  • Coordinate and communicate dispatch schedule with 3rd party carriers and receiving locations
  • Balance daily workload in partnerships with operational departments to maximize efficiencies.
  • Develop team to achieve performance goals and gain efficiencies.
  • Manage safe and proper handling and loading of merchandise to ensure maximum trailer utilization and avoid product damage
  • Assist in the onboarding process for new hires
  • Implement 3PL system in warehouse for over 2000 skus and growing

Qualifications

  • Experience with administrative and clerical work Proficiency in Microsoft Office suite, Outlook, Shopify, Shipstation, Inventory Management Software.
  • Experience negotiating logistics contracts with carriers 
  • Strong communication skills
  • 2+ years of Warehouse and Logistics experience
  • Strong ability to multitask
  • Friendly and upbeat demeanor
  • Hands on experience with office machines (e.g. fax machines and printers
  • Communication skills oral and written
  • Organization skills
  • Time management skills
  • Negotiating skills
  • Ability to make good decisions and manage several processes in a fast paced environment.
  • Flexible, team player, willing to work extra hours and Saturdays when necessary.
  • College degree; Study in business, Management, Logistics, Marketing or Communication is a plus.