Return Policy

Return Policy

Return Eligibility

12th Tribe will accept returns within 15 days of deliveries. Please read below restrictions on returns.

Full Refund

All full priced items with exception of the following within 15 days of delivery.

 

Gift Card Only

Festival Collection

Vintage Levi Thrasher Shorts and Pants

Lauren L. Collection


Not-returnable

Accessories, Swim, Vintage Tops.

Sale items.

Promotional items.

Worn items. 

Items missing tags. 

 

Return Processing

12th Tribe provides a return label after your return has been authorized.

 

SUBMIT RETURN REQUEST HERE

 

When your return is approved, you will be sent a return label to the e-mail on your order. Please include only items that have been approved on your return. If not, return processing delays will occur and your return could be rejected. Returns with 12th Tribe provided return labels accepted only.

 

Do you want a free return? Choose gift card as your return type. You will save $5-$15 depending on your return size! Gift Cards are sent directly to your e-mail. 

Refund processing: Please allow 7-10 business days for your return to be processed. Please allow 1-3 days for your bank to process this return onto your account. Delays may occur.

 

Return to sender packages: 12th Tribe is not responsible for return to sender shipping charges.